1. Introduction
SSL360 ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our certificate management platform and related services.
2. Information we collect
We may collect the following categories of information:
- Account information such as name, email address, organization name, and authentication credentials.
- Domain and certificate data required to issue, renew, and manage SSL certificates.
- Usage and activity logs including login history, audit events, and support interactions.
- Technical information such as IP address, browser type, and device identifiers collected automatically.
3. How we use information
We use collected information to:
- Provide, operate, and maintain the SSL360 platform.
- Process certificate orders, validations, and renewals.
- Send service-related notifications and security alerts.
- Improve platform reliability, security, and user experience.
- Comply with legal obligations and enforce our terms.
4. Data sharing
We share information with certificate authority providers as necessary to fulfill certificate orders. We do not sell personal information. We may disclose information to service providers, legal authorities, or in connection with a business transfer where permitted by law.
5. Data retention
We retain account and certificate-related data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Audit logs may be retained according to configured retention policies.
6. Security
We implement administrative, technical, and organizational measures designed to protect your information, including encrypted storage of sensitive credentials and access controls based on user roles.
7. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.
8. Contact
For privacy-related inquiries, contact us through the contact form.